Cookie Policy
About Cookies
As an institution, we use cookies to facilitate the use of our website.
What is a cookie?
Today, almost every website uses cookies. Like most websites, we use cookies to provide you with a better, faster and safer experience. A cookie is a small text file that is stored on your device when you visit a website. Cookies may be stored on your device through your browser during your first visit to a website. When you visit the same site again with the same device, your browser checks whether there is a cookie stored on your device for the site. If there is a record, it transmits the data in the record to the website you are visiting. In this way, the website understands that you have visited the site before and determines the content to be delivered to you accordingly.
Why Are Cookies Used?
Some cookies enable the website to remember the preferences you used in your previous visits, allowing your next visits to offer a much more user-friendly and personalized experience.
Controlling and Deleting Cookies
To change your preferences for the use of cookies or to block or delete cookies, simply change your browser settings. Many browsers give you the option to accept or reject cookies, to only accept certain types of cookies, or to be alerted by the browser when a website requests to store cookies on your device so you can control cookies. It is also possible to delete cookies previously saved in your browser.
Personal Data Protection Law
Hersan Lastik Parça Sanayi A.Ş. Your personal data, which is detailed in the Clarification text on the Processing of Personal Data; Except in cases where it is necessary for the performance of the contract, clearly stipulated in the law, mandatory for us to fulfill our legal obligation and for the purpose of protecting public health, performing preventive medicine, medical diagnosis, treatment and care services, planning and managing health services and financing, and processing and transferring when necessary; We request your explicit consent regarding the following matters.
The main general and special quality personal data obtained, especially your personal health data, which are necessary for the execution of all medical diagnosis, examination, treatment and care services and obtained for this purpose, are listed below;
Identity Data: Name, surname, TR identity number, if you are not a Turkish citizen, your passport number or temporary TR identity number, place and date of birth, marital status, gender, etc. Your identity data and personal data obtained with the TR Identity Card or similar identity document that you submit,
Contact Data: Address, phone number, e-mail address, etc. communication data,
Financial Data: Bank account number, IBAN number, etc.
Health Data: Data related to health and sexual life obtained during the execution of medical diagnosis, treatment and care services such as laboratory and imaging results, test results, examination data, prescription information, which you submit for the follow-up in your file, and the answers and comments you share in order to evaluate our services,
Digital Data: Video and audio recording of the camera system taken during your visit to our hospitals, audio recordings kept if you contact our call center,
Other: Your private health insurance data and Social Security Institution data for the purpose of financing and planning your health services, navigation information obtained during your use of our website and mobile application, IP address, browser information and medical documents, surveys, form information and location you transmit with your consent datas.
We inform you that your personal data listed above and your sensitive personal data may be processed for the following purposes;
- Protection of public health, preventive medicine, medical diagnosis, treatment and care services,
- Sharing the requested information with the Ministry of Health and other public institutions and organizations in accordance with the relevant legislation,
- Fulfillment of legal and regulatory requirements, financing of health services by Patient Services, Financial Affairs, Marketing departments, meeting your examination, diagnosis and treatment expenses, sharing the information requested with private insurance companies within the scope of plagiarism inquiry,
- To be informed about your appointment through our Call Center and Digital Channels,
- Confirmation of your identity by the Patient Services, Health Personnel and Call Center departments,
- Planning and managing the internal functioning of the institution by the Hospital Management,
- Analysis by the Quality, Patient Experience, Information Systems departments to improve health services,
- Monitoring and preventing abuse and unauthorized transactions by the Audit and Information Systems departments,
- Carrying out risk management and quality improvement activities by the Quality, Patient Experience and Information Systems departments,
- Invoicing for your services by the Patient Services, Financial Affairs, Marketing departments, Confirmation of my relationship with the institutions contracted with your hospital by the Patient Services, Financial Affairs, Marketing departments, Hospital Management, Patient Experience, Patient Rights, Call Center departments given/will be given to you To be able to answer all your questions and complaints about health services,
Taking all necessary technical and administrative measures within the scope of data security of your hospital’s systems and applications by the Hospital Management, Information Systems departments, Participation in the campaigns and providing campaign information by the Marketing, Media and Communication, Call Center departments, Providing special content, tangible and intangible benefits on the web and mobile channels. Measuring, increasing and researching patient satisfaction by the Hospital Management, Patient Rights, Patient Experience departments.
Hersan Lastik Parça Sanayi A.Ş. We inform you in detail that it can be kept in physical and electronic archives within the body of foreign service providers with great care and compliance with the provisions of the legislation.
Within the scope of the Transfer of Personal Data, your personal data is covered by the Health Services Basic Law No. 3359, Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliates, Law on the Protection of Personal Data No. 6698, Regulation on Private Hospitals, Regulation on the Processing of Personal Health Data and Protection of Privacy, and Health Within the framework of the regulations of the Ministry and the provisions of other legislation and for the purposes explained above;
- Ministry of Health, sub-units and family medicine centers affiliated to the ministry,
- Social Security Institution,
- General Directorate of Security and other law enforcement agencies,
- General Directorate of Population,
- Turkish Pharmacists Association,
- Judicial authorities,
- Legal representatives you have authorized,
- Private insurance companies,
- Third parties you consult, including lawyers, tax consultants and auditors you work with,
- Another hospital to which the patient was referred or applied himself,
- Regulatory and supervisory institutions and official authorities,
It will be shared with the suppliers, support service providers, archive service providers and business partners whose services you benefit from or cooperate with as a company.
Method and Legal Reason for Collecting Personal Data My personal data can be carried out in all kinds of verbal, written, visual or electronic media for the purposes mentioned above and within the scope of activity of Hersan Lastik Parça Sanayi A.Ş. In this context, we inform you that Hersan Lastik Parça Sanayi A.Ş. is being collected and processed so that it can fully and duly fulfill its contractual and legal obligations.
I have read the above information and Hersan Lastik Parça Sanayi A.Ş. The legal reason for the collection of my personal data described above in detail;
- Law No. 6698 on the Protection of Personal Data,
- Health Services Basic Law No. 3359,
- Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliates, Regulation on Private Hospitals,
- Regulation on the Processing of Personal Health Data and Protection of Privacy,
Ministry of Health regulations and other legislation provisions.
In addition, as stated in paragraph 3 of Article 6 of the Law, personal data related to health and sexual life can only be kept confidential for the purposes of protecting public health, preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and financing. I know that it can be processed without my express consent by persons or authorized institutions and organizations under the obligation.
Rights Regarding Protection of Personal Data:
- Learning whether my personal data is processed or not,
- If my personal data has been processed, requesting information about it,
- Accessing and requesting my personal health data,
- Learning the purpose of processing my personal data and whether they are used in accordance with the purpose,
- Knowing the third parties to whom my personal data is transferred, in the country or abroad,
- Requesting correction of my personal data if it is incomplete or incorrectly processed,
- Requesting the deletion or destruction of my personal data,
- Requesting notification of the third parties to whom my personal data has been transferred, regarding the correction of my personal data and/or the deletion or destruction of my personal data in case of incomplete or incorrect processing of my personal data,
- Objecting to the emergence of a result against myself by analyzing my processed data exclusively through automated systems,
- I have been informed that I have the right to demand the compensation of the damage in case I suffer damage due to the unlawful processing of my personal data.